Homepage outage

Incident Report for ecoPortal

Resolved

What happened: The Home page loads widgets in batches. On narrower screens, some widgets load before others. The new code tried to process data from widgets that hadn't finished loading yet, causing the page to break and get stuck loading.

Who was affected: Users on certain screen sizes, depending on how the widgets were laid out on the page.

Status: The release has been rolled back, so the issue is no longer affecting users.
Posted Oct 22, 2026 - 11:22 NZDT